18-05-2026
Incident Lifecycle
Incident Timeline
Identified
The root cause has been identified, and we are working on a fix.
May 19, 2026 at 12:25 AM UTC
Investigating
Some Privacy Portal tenants may be unable to access the Privacy Portal UI. Submitting requests and all backend features are unaffected. Customers can also access from their standalone Privacy Portal platform
May 19, 2026 at 12:25 AM UTC
Was your business affected by this BigID outage?
Set up instant alerts for BigID, be the first to know about outages via email, Slack, Teams, or Discord.