BCAS: Mail processing partial outage in UK region

Major Impact Identified Ongoing March 28, 2026

Incident Lifecycle

Investigating Identified Identified

Incident Timeline

Identified
We are continuing to restore service. The number of affected customers in the region is now below 10%.
Mar 28, 2026 at 11:11 AM UTC
Identified
The issue has been identified and our engineers are working with operations staff to restore services.
Mar 28, 2026 at 10:55 AM UTC
Investigating
Mail processing may be impacted for up to 15% of customers in the UK region. Affected customers may experience a delay in new mail processing until service is restored.
Mar 28, 2026 at 10:53 AM UTC
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