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Barracuda XDR - Log ingestion service disruption (Canada)

Major Impact Monitoring Ongoing April 21, 2026

Incident Lifecycle

Investigating Monitoring

Incident Timeline

Monitoring
Our engineering team has worked with the datalake vendor to restore service in the Canada region, and the log ingestion service is now operating normally. We will continue to monitor the system closely to ensure it remains fully operational.
Apr 21, 2026 at 9:22 PM UTC
Investigating
Barracuda XDR is currently experiencing an issue affecting the ingestion of logs into the XDR platform, which is impacting customers in the Canada region. Our engineering team is actively working with Databricks Support to investigate and resolve this matter. We acknowledge the potential impact on your business operations and want to assure you that we are fully committed to restoring full functionality as quickly as possible.
Further updates will be provided once the root cause has been ide...
Apr 21, 2026 at 8:56 PM UTC
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