Legacy Global Portal Incident- Auto Top Off
Incident Lifecycle
Incident Timeline
Monitoring
We are observing expected portal behavior and continue to monitor.
Apr 9, 2026 at 11:16 AM UTC
Identified
Teams have identified the source of this incident, and are working to restore expected portal behavior.
Apr 8, 2026 at 6:16 PM UTC
Investigating
Bandwidth teams are currently investigating an incident impacting auto top offs via credit card on the legacy global portal. Teams are working to restore expected portal payment behavior.
Apr 8, 2026 at 5:00 PM UTC
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