Webhooks Payment Event
Incident Lifecycle
Incident Timeline
Identified
We have identified the issue affecting some Transaction Details on Webhooks Payment Event where certain details are missing.
We appreciate your patience as we work urgently to implement a mitigation.
<b>Impact:</b> Merchants may notice that certain details are missing from webhook notifications.
<b>Reported Start Time:</b> 8 April 2026 00:51 GMT
<b>Next Update:</b> When current status changes.
We regret any inconvenience this may cause for our customers. We will provide regular update...
We appreciate your patience as we work urgently to implement a mitigation.
<b>Impact:</b> Merchants may notice that certain details are missing from webhook notifications.
<b>Reported Start Time:</b> 8 April 2026 00:51 GMT
<b>Next Update:</b> When current status changes.
We regret any inconvenience this may cause for our customers. We will provide regular update...
Apr 8, 2026 at 5:25 PM UTC
Investigating
Authorize.net is aware of an issue that is currently affecting some Transaction Details on Webhooks Payment Event where certain details are missing.
We were able to reproduce the issue and confirmed that the missing fields are as follows:
1. Correct response code
2. Amount
3. Transaction ID
We are investigating the cause and working urgently to resolve the issue.
<b>Impact:</b> merchant may notice that certain details are missing from webhook notifications.
<b>Reported...
We were able to reproduce the issue and confirmed that the missing fields are as follows:
1. Correct response code
2. Amount
3. Transaction ID
We are investigating the cause and working urgently to resolve the issue.
<b>Impact:</b> merchant may notice that certain details are missing from webhook notifications.
<b>Reported...
Apr 8, 2026 at 3:03 PM UTC
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