Reach 360 and Rise.com Intermittent Errors and Slowness
Incident Lifecycle
Incident Timeline
Monitoring
We implemented mitigations for the intermittent 404 errors and degraded performance affecting Reach 360 and Rise.com. Error rates and service metrics have returned to normal levels, and the sites are currently responding as expected.
We are continuing to monitor service stability and complete any remaining remediation activities.
We are continuing to monitor service stability and complete any remaining remediation activities.
May 19, 2026 at 6:50 PM UTC
Investigating
We continue to investigate intermittent 404 errors and degraded performance affecting Reach 360 and Rise.com. Mitigation efforts are ongoing, and we are monitoring service behavior closely.
May 19, 2026 at 5:45 PM UTC
Investigating
We continue to investigate intermittent 404 errors and degraded performance affecting Reach 360 and Rise.com. Mitigation efforts are ongoing, and we are monitoring service behavior closely.
May 19, 2026 at 4:31 PM UTC
Investigating
We are investigating reports of intermittent 404 errors and degraded performance affecting Reach 360 and Rise.com. Our team has identified elevated probing activity against services and is actively working to mitigate the impact.
Customers may experience intermittent access issues or slower-than-normal performance.
Customers may experience intermittent access issues or slower-than-normal performance.
May 19, 2026 at 3:19 PM UTC
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