Time to SLA - Delayed Jira Issue Synchronization
Incident Lifecycle
Incident Timeline
Monitoring
We are seeing event processing times start to return to normal, though it may take a bit more time for the backlog to fully clear. We are closely monitoring delivery rates and will mark this incident as resolved once we confirm all events are consistently arriving without delay.
Apr 8, 2026 at 5:21 PM UTC
Identified
We are currently experiencing degraded performance regarding the synchronization of Jira issues. You may notice delays of up to 20 minutes between an action occurring in Jira (such as creating or updating an issue) and that change reflecting in our system.
Impact Summary:
What is affected: Real-time synchronization of Jira issues.
What is NOT affected: No data is being lost. All events are safely queued and will be processed as soon as they are delivered to our system.
Who is affected: Th...
Impact Summary:
What is affected: Real-time synchronization of Jira issues.
What is NOT affected: No data is being lost. All events are safely queued and will be processed as soon as they are delivered to our system.
Who is affected: Th...
Apr 8, 2026 at 1:57 PM UTC
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