Platform Alerts
Incident Lifecycle
Incident Timeline
Monitoring
Service has now been restored; you should now be able to resume normal activities.
We will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support. We will provide a final update to you when we consider this situation fully resolved.
We will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support. We will provide a final update to you when we consider this situation fully resolved.
May 7, 2026 at 9:55 PM UTC
Identified
We have identified the likely cause of the issue, and we are focused right now on restoring service as quickly as possible. Currently, we do not yet have a time to resolution. We will provide further updates in 60 minutes or upon resolution.
May 7, 2026 at 9:48 PM UTC
Monitoring
Service has now been restored; you should now be able to resume normal activities.
We will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support. We will provide a final update to you when we consider this situation fully resolved.
We will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support. We will provide a final update to you when we consider this situation fully resolved.
May 7, 2026 at 9:17 PM UTC
Investigating
We are currently investigating an issue resulting in some customers not being able to load models.
We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.
We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.
May 7, 2026 at 8:54 PM UTC
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