Delay in Journal Processing
Incident Lifecycle
Incident Timeline
Monitoring
Remediation measures were applied yesterday and journals have been flowing correctly since then. We will monitor today's market open to validate the changes and address any unforeseen issues. A final confirmation will follow, after which we will close this incident. Thank you for your patience.
May 13, 2026 at 8:34 AM UTC
Monitoring
Journal processing seems to be normal at this moment. We are continuing to monitor.
May 12, 2026 at 7:18 PM UTC
Monitoring
Testing is still under progress. Journal processing seems to be normal at this moment.
May 12, 2026 at 6:22 PM UTC
Monitoring
Journal processing seems to be normal at this moment. Our team is working on fix and being tested in lower environment.
May 12, 2026 at 5:38 PM UTC
Monitoring
We are continuing to monitor to ensure journals are processing as normal.
May 12, 2026 at 5:35 PM UTC
Identified
Currently we are not seeing journals getting stuck, they are getting processed without any issue.
May 12, 2026 at 4:56 PM UTC
Identified
We are seeing journals getting processed faster.
May 12, 2026 at 4:36 PM UTC
Identified
Mitigation Plans are being evaluated currently for any unknown impact,We will continue to provide updates as we progress.
May 12, 2026 at 4:18 PM UTC
Identified
We are continuing to work on a fix for this issue.
May 12, 2026 at 4:06 PM UTC
Identified
We have identified the root cause and the engineering team is actively working on a mitigation plan. We will continue to provide updates as we progress.
May 12, 2026 at 3:59 PM UTC
Investigating
We are currently investigating an issue causing slowness and queuing of journals.
Our engineering team is actively working on resolving this.
Our engineering team is actively working on resolving this.
May 12, 2026 at 3:43 PM UTC
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