Intermittent Edge Delivery Delays in Chennai, IN (MAA) Region

We have optimized capacity in the Chennai, IN (MAA) region to the best of our abilities. At this time there is no degradation to services in the region, but we do expect that intermittent delays and timeouts for Edge Delivery and other services such as Bot Manager Premier may arise during peak traffic hours in the region until we can replace the degraded hardware. Current ETA for hardware replacement continues to be end of day on April 29, 2026. Customers and partners can find more details on...

We are continuing to work to identify opportunities for increasing capacity in the Chennai, IN (MAA) region to prevent issues during peak traffic hours. The current ETA for the hardware replacement effort is end of day on April 29, 2026. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000015jW2OCAU. We will provide an update as we progress.

We have identified an issue with a network resource failure in the MAA (Chennai, IN) region related to intermittent delays and timeouts during peak traffic hours with Delivery and other Akamai services that traverse into/through the MAA region. We are actively investigating opportunities to increase network capacity in the region while working to replace the failed resource as quickly as possible. An update will be provided in 60 minutes. We will soon be posting more details for customers and...