Calls Not Ringing iOS Mobile App
Incident Lifecycle
Incident Timeline
Monitoring
A fix has been implemented, and calls are now successfully ringing iOS Mobile App. We will continue monitoring the situation over the upcoming minutes to confirm full resolution.
May 1, 2026 at 10:38 AM UTC
Identified
This root cause has been identified as a certificate issue with one of our communication platform providers. We're actively working on a fix.
May 1, 2026 at 10:00 AM UTC
Investigating
The issue seems to be circumscribed to the iOS Mobile App. We will provide further details as soon as progress is made.
May 1, 2026 at 9:45 AM UTC
Investigating
We are investigating reports of calls not ringing on some devices.
May 1, 2026 at 9:32 AM UTC
Was your business affected by this Aircall outage?
Set up instant alerts for Aircall, be the first to know about outages via email, Slack, Teams, or Discord.