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Actionstep Practice Management

Performance degradation and 500 errors

Minor Impact Identified Ongoing May 22, 2026

Incident Lifecycle

Identified Identified

Incident Timeline

Identified
We are continuing to work on a fix for this issue.
May 22, 2026 at 4:18 AM UTC
Identified
Our team has identified an issue with our APIs causing slowness and intermittent 500 errors for some users.

Our engineering team is actively investigating the root cause and working toward a resolution. We will provide updates regularly until service is fully restored.

Regards,
Actionstep Support Team
May 22, 2026 at 1:25 AM UTC
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