Acquia DAM Degraded File Processing Performance
Incident Lifecycle
Incident Timeline
Monitoring
We've implemented a fix for the issue causing degraded file processing performance. We're currently processing work that accumulated during the incident, so some previews may take longer than usual to generate during this time.
Apr 9, 2026 at 7:25 PM UTC
Identified
We are continuing to work on a fix for this issue, we will continue to keep you updated as we work on this.
Apr 9, 2026 at 6:22 PM UTC
Identified
We are continuing to work on a fix for this issue.
Apr 9, 2026 at 3:56 PM UTC
Identified
The issue causing degraded file processing performance for some customers has been identified and we are working on a fix.
Apr 9, 2026 at 1:45 PM UTC
Investigating
We're currently investigating an issue causing degraded file processing performance for some customers.
Apr 9, 2026 at 1:12 PM UTC
Was your business affected by this Acquia Inc outage?
Set up instant alerts for Acquia Inc — be the first to know about outages via email, Slack, Teams, or Discord.