Customer Support Portal Access Disruption
Incident Lifecycle
Incident Timeline
Investigating
Starting at approximately 19:00 UTC on April 8, 2026, Abnormal began receiving reports of customers being unable to access the Customer Support Portal. Some customers may experience intermittent or complete inaccessibility when attempting to log in or navigate the Customer Support Portal. The Abnormal engineering team is actively investigating the underlying cause of the issue.
Apr 9, 2026 at 3:15 PM UTC
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