SendGrid vs Customer.io

Side-by-side reliability comparison based on real-time monitoring data over the last 25 days.

SendGrid

SendGrid

Cloud-based email delivery platform for transactional and marketing emails with APIs, templates, and analytics for high-volume senders.

Maintenance
vs
Customer.io

Customer.io

Marketing automation platform for targeted messaging based on user behavior and data.

Operational
Metric SendGrid Customer.io
Current Status Maintenance Operational
Uptime (25-day) 48% 89.47%
Days with Issues 13 2
Feed Type Statuspage Statuspage
Status Page View → View →

SendGrid vs Customer.io: Reliability Comparison

Choosing between SendGrid and Customer.io? Reliability matters. ServiceAlert.ai tracks both services in real time, monitoring their status pages for outages, degraded performance, and maintenance windows.

Over the last 25 days, SendGrid has maintained 48% uptime with 13 days of issues, while Customer.io has achieved 89.47% uptime with 2 days of issues.

Want instant alerts when either service goes down? Sign up for ServiceAlert.ai to monitor both services and get notified via email, Slack, Teams, Google Chat, or Discord.