Freshworks vs LiveChat
Side-by-side reliability comparison based on real-time monitoring data over the last 18 days.
Freshworks
Business software suite including Freshdesk, Freshservice, and Freshsales for customer support, IT service management, and CRM.
OperationalLiveChat
Customer service platform with live chat, help desk, and web analytics for online businesses.
Operational| Metric | Freshworks | LiveChat |
|---|---|---|
| Current Status | Operational | Operational |
| Uptime (18-day) | 94.44% | 85.71% |
| Days with Issues | 1 | 1 |
| Feed Type | Healthcheck | Statuspage |
| Status Page | View → | View → |
Freshworks vs LiveChat: Reliability Comparison
Choosing between Freshworks and LiveChat? Reliability matters. ServiceAlert.ai tracks both services in real time, monitoring their status pages for outages, degraded performance, and maintenance windows.
Over the last 18 days, Freshworks has maintained 94.44% uptime with 1 day of issues, while LiveChat has achieved 85.71% uptime with 1 day of issues.
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