Best Intercom Alternatives

15 services in Communication & Collaboration ranked by reliability

Operational 92% uptime Bronze

#	Service	Status	30-Day Uptime	Tier	Trend	Compare
1	Slack	Operational	100%	Platinum	→	Compare
2	Discord	Operational	100%	Platinum	→	Compare
3	Microsoft 365 Consumer	Operational	100%	Platinum	→	Compare
4	Mattermost	Operational	100%	Platinum	→	Compare
5	Crisp	Operational	100%	Platinum	→	Compare
6	Tidio	Operational	100%	Platinum	→	Compare
7	Webex	Operational	96%	Bronze	→	Compare
8	RingCentral	Operational	96%	Bronze	→	Compare
9	Zendesk	Operational	96%	Bronze	→	Compare
10	Freshworks	Operational	94.44%	Bronze	→	Compare
11	Help Scout	Operational	93.75%	Bronze	→	Compare
12	Microsoft 365 Business	Operational	91.3%	Bronze	→	Compare
13	Dialpad	Operational	89.47%	Bronze	→	Compare
14	LiveChat	Operational	85.71%	Bronze	→	Compare
15	Zoom	Operational	48%	Bronze	→	Compare

Monitor Intercom and its alternatives — get alerts when any go down.

Set Up Real-Time Alerts

About Intercom Alternatives

Customer messaging platform combining live chat, chatbots, help desk, and product tours for customer support and engagement.

Looking for a more reliable alternative to Intercom? This page ranks 15 competing services in the Communication & Collaboration category by their actual 30-day uptime, based on continuous monitoring by ServiceAlert.ai. The rankings are updated daily using data collected every 5 minutes across 695+ cloud services.

Explore the full Communication & Collaboration category for all services in this space, or view the reliability rankings across all categories. You can also compare Intercom head-to-head with any alternative.