Best Freshdesk Alternatives
14 services in Customer Support ranked by reliability
| # | Service | Status | 30-Day Uptime | Tier | Trend | Compare |
|---|---|---|---|---|---|---|
| 1 |
|
Operational | 100% | Platinum | ↑ | Compare |
| 2 |
|
Operational | 100% | Platinum | ↑ | Compare |
| 3 |
|
Operational | 100% | Platinum | → | Compare |
| 4 |
|
Operational | 100% | Platinum | → | Compare |
| 5 |
|
Operational | 100% | Platinum | → | Compare |
| 6 |
|
Operational | 100% | Platinum | → | Compare |
| 7 |
|
Operational | 100% | Platinum | → | Compare |
| 8 |
|
Operational | 100% | Platinum | → | Compare |
| 9 |
|
Operational | 100% | Platinum | → | Compare |
| 10 |
|
Operational | 98.89% | Bronze | ↓ | Compare |
| 11 |
|
Operational | 98.55% | Bronze | ↓ | Compare |
| 12 |
|
Operational | 98.55% | Bronze | ↓ | Compare |
| 13 |
|
Operational | 98.51% | Bronze | ↑ | Compare |
| 14 |
|
Operational | 98.47% | Bronze | ↓ | Compare |
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Cloud-based customer support and helpdesk platform by Freshworks for managing tickets, automations, and self-service portals.
Looking for a more reliable alternative to Freshdesk? This page ranks 14 competing services in the Customer Support category by their actual 30-day uptime, based on continuous monitoring by ServiceAlert.ai. The rankings are updated daily using data collected every 5 minutes across 1002+ cloud services.
Explore the full Customer Support category for all services in this space, or view the reliability rankings across all categories. You can also compare Freshdesk head-to-head with any alternative.
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