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SLA Compliance Tracking

Vendor uptime versus published SLA targets — who is meeting their commitments and who is breaching.

451
Meeting SLA
1,397
Breaching SLA
1,848
SLA-tracked vendors
24%
Compliance rate
Service Status SLA Target Actual (30d) Delta
Nanonets Breaching SLA 99.9% 99.44% -0.46
Neon Breaching SLA 99.9% 99.44% -0.46
Odoo Breaching SLA 99.9% 99.44% -0.46
Onfido Breaching SLA 99.9% 99.44% -0.46
Osano Breaching SLA 99.9% 99.44% -0.46
Particle Breaching SLA 99.9% 99.44% -0.46
Pinecone Breaching SLA 99.9% 99.44% -0.46
Polar Breaching SLA 99.9% 99.44% -0.46
Recorded Future Breaching SLA 99.9% 99.44% -0.46
Replicate Breaching SLA 99.9% 99.44% -0.46
Rev.ai Breaching SLA 99.9% 99.44% -0.46
RevOps, Inc. Breaching SLA 99.9% 99.44% -0.46
SecurityPal Breaching SLA 99.9% 99.44% -0.46
Seeking Alpha Breaching SLA 99.9% 99.44% -0.46
Shortcut Breaching SLA 99.9% 99.44% -0.46
SmartRecruiters Breaching SLA 99.9% 99.44% -0.46
Sync for YNAB Breaching SLA 99.9% 99.44% -0.46
Teamhood Breaching SLA 99.9% 99.44% -0.46
TigerConnect Breaching SLA 99.9% 99.44% -0.46
Transfeera Breaching SLA 99.9% 99.44% -0.46
Bettermode Breaching SLA 99.9% 99.44% -0.46
Tropic Breaching SLA 99.9% 99.44% -0.46
UpLead Breaching SLA 99.9% 99.44% -0.46
Verse Breaching SLA 99.9% 99.44% -0.46
vMix Service Breaching SLA 99.9% 99.44% -0.46
Wattpad Breaching SLA 99.9% 99.44% -0.46
WeVideo Breaching SLA 99.9% 99.44% -0.46
Wipster Breaching SLA 99.9% 99.44% -0.46
Workiz Breaching SLA 99.9% 99.44% -0.46
xMatters Breaching SLA 99.9% 99.44% -0.46
Zenoti Breaching SLA 99.9% 99.44% -0.46
Act-On Software Breaching SLA 99.9% 99.58% -0.32
Actionstep Legal Accounting Breaching SLA 99.9% 99.58% -0.32
Airtable Breaching SLA 99.9% 99.58% -0.32
Aiven Breaching SLA 99.9% 99.58% -0.32
Appcues Breaching SLA 99.9% 99.58% -0.32
BenchPrep Breaching SLA 99.9% 99.58% -0.32
BigID Breaching SLA 99.9% 99.58% -0.32
Birdeye Breaching SLA 99.9% 99.58% -0.32
bonusly Breaching SLA 99.9% 99.58% -0.32
Cohere Breaching SLA 99.9% 99.58% -0.32
Contentstack Breaching SLA 99.9% 99.58% -0.32
DeskTime Breaching SLA 99.9% 99.58% -0.32
DoorDash Breaching SLA 99.9% 99.58% -0.32
Duda Breaching SLA 99.9% 99.58% -0.32
Duolingo Breaching SLA 99.9% 99.58% -0.32
EBANX Breaching SLA 99.9% 99.58% -0.32
Ecwid Breaching SLA 99.9% 99.58% -0.32
Estuary Breaching SLA 99.9% 99.58% -0.32

How we score SLA compliance

Each vendor is compared against its publicly stated SLA target. "Meeting" means the actual 30-day uptime is at or above the target; "Breaching" means below. Delta is the gap (positive = exceeding by that much; negative = breaching by that much). Breach hours convert the percentage gap into the actual hours of unmet SLA over the period.

See also: uptime rankings for raw 30/90-day reliability and transparency grades for how quickly each vendor acknowledges incidents.