Tidio
Customer service platform with live chat, chatbots, and AI-powered customer support tools.
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About Tidio
Customer service platform with live chat, chatbots, and AI-powered customer support tools.
Who uses Tidio?
Businesses and teams that rely on Tidio for their daily operations. When Tidio is running smoothly, users can focus on their work without disruption.
What happens when Tidio goes down?
When Tidio experiences an outage, users may face service disruptions and workflow interruptions. ServiceAlert.ai monitors Tidio around the clock so you can be the first to know.
Frequently Asked Questions
Check the current status of Tidio above. We monitor the official status page and aggregate user reports in real time.
You're on the right page. ServiceAlert.ai monitors Tidio around the clock using official status APIs, user reports, and social media signals. You can also visit the official Tidio status page directly.
View the SLA tracking and incident history sections above for Tidio's uptime performance. For detailed records, see the full outage history.
Sign up for ServiceAlert.ai to receive instant outage alerts for Tidio via email, Slack, Microsoft Teams, Google Chat, or Discord. The free tier includes email alerts, and Team/Enterprise plans unlock all channels.