New Incident Management + Host Exposure Scanning — Shipped April 12

User Authentication Issues - zscalerthree.net

Major Impact Investigating Ongoing April 12, 2026

Incident Lifecycle

Investigating

Incident Timeline

Investigating
Zscaler has detected an user authentication issue on its zscalerthree.net Cloud. Customer might experience issues with user authentication services, impacting Zscaler Client Connector (ZCC) login, web traffic authentication and Zscaler Client Connector portal.We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be pos...
Apr 12, 2026 at 11:26 PM UTC
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