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User Authentication Issue on Sao Paulo II - zscaler.net, zscalertwo.net, zscloud.net

Major Impact Investigating Ongoing March 19, 2026

Incident Lifecycle

Investigating

Incident Timeline

Investigating
Zscaler has detected an issue with its Sao Paulo II datacenter and is currently investigating the matter. If you’re currently experiencing any traffic impacting issues please failover to your secondary DC or any other alternate DC. For more information, please refer to the following support article. We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status...
Mar 19, 2026 at 4:47 AM UTC
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