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Degradation with international destinations from Beijing III, Shanghai and Shanghai II Data Centers - zscaler.net, zscalertwo.net, zscloud.net

Major Impact Investigating Ongoing April 23, 2026

Incident Lifecycle

Investigating

Incident Timeline

Investigating
Zscaler is currently investigating reports of an issue with its Beijing III, Shanghai, Shanghai II datacenter. We are investigating periods of slowness, connection timeouts and/or increased latency. If you’re currently experiencing any traffic impacting issues please failover to your secondary DC or any other alternate DC. For more information, please refer to the following support article. We will continue to provide updates here as the investigation progresses. For detailed updates, ...
Apr 23, 2026 at 10:30 AM UTC
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