IdP-initiated Authentication Issue - zscaler.net, zscloud.net

Major Impact Investigating Ongoing April 8, 2026

Incident Lifecycle

Investigating

Incident Timeline

Investigating
Zscaler is currently investigating reports of issues with its zscaler.net, zscloud.net Cloud. Customers using IdP-initiated authentication may experience login failures.We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.Root Cause: The issue occurred due to a recently enabled feat...
Apr 8, 2026 at 9:35 AM UTC
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