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CBI Original URL Experience Degradation - zscaler.net, zscalerone.net, zscalertwo.net, zscloud.net, zscalerthree.net

Major Impact Investigating Ongoing March 20, 2026

Incident Lifecycle

Investigating

Incident Timeline

Investigating
Zscaler is actively implementing mitigation measures for an intermittent, low-impact issue affecting the Zscaler Internet Access (ZIA) Service Edge.  As part of our troubleshooting and remediation process, we are making adjustments to a specific feature indicated by our data to be triggering the issue.  As a result, some Cloud Browser Isolation (CBI) customers who have enabled the newly released Original URL feature in their Isolation Profile may periodically still see the full...
Mar 20, 2026 at 9:17 PM UTC
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