New Incident Management + Host Exposure Scanning — Shipped April 12
Services Pricing Dashboard

USA & Canada SMS - Latency affecting 10DLC numbers towards multiple networks

Minor Impact Monitoring Ongoing March 18, 2026

Incident Lifecycle

Investigating Monitoring

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
Mar 18, 2026 at 11:33 PM UTC
Investigating
We have detected latency impacting messages to several networks in the USA & Canada.

As a result of this issue, inbound/outbound messages and delivery receipts may be impacted. We will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com.
Mar 18, 2026 at 9:10 PM UTC
Was your business affected by this Vonage outage?
Set up instant alerts for Vonage, be the first to know about outages via email, Slack, Teams, or Discord.