Issues with our Chrome extensions
Incident Lifecycle
Incident Timeline
Monitoring
A new Chrome extension for the New Test experience has been released. Users are encouraged to update their Chrome browser to the latest version to ensure everything works as expected.
Mar 20, 2026 at 10:20 AM UTC
Identified
We’ve released a fix for the Classic Chrome extension. Work is still ongoing to resolve the issue with the New Test experience, and we’ll share another update as soon as it becomes available.
Mar 19, 2026 at 2:44 PM UTC
Identified
We are continuing to work on a fix for this issue.
Mar 19, 2026 at 12:21 PM UTC
Identified
We are currently experiencing issues with our Chrome extensions, and some participants may have trouble starting a test.
If you are affected, please make sure you are using the latest version of Chrome.
We are actively working on a fix and will share an update as soon as the issue is resolved.
If you are affected, please make sure you are using the latest version of Chrome.
We are actively working on a fix and will share an update as soon as the issue is resolved.
Mar 18, 2026 at 7:47 PM UTC
Was your business affected by this UserTesting outage?
Set up instant alerts for UserTesting, be the first to know about outages via email, Slack, Teams, or Discord.