New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages — May 2026
Services Pricing Dashboard

Some customers in us-west-2 may experience elevated rate of API errors and high latency

Major Impact Monitoring Ongoing May 5, 2026

Incident Lifecycle

Investigating Investigating Identified Identified Monitoring Monitoring Monitoring Monitoring

Incident Timeline

Monitoring
Some customers may have experienced additional latencies and errors during this period (17:40 - 18:01 UTC) when we applied additional mitigation.
May 5, 2026 at 8:09 PM UTC
Monitoring
We are continuing to monitor the affected cell and have kept our status page in a monitoring state while we validate stability.

As a precaution, Multi-region Namespace traffic has been failed over to secondary regions, where it continues to be served normally.

While we complete stabilization work, Multi-region Namespaces will continue running from secondary regions.

Our current priority is to ensure the affected cell is stable and operating normally. Once confirmed, and the incident is res...
May 5, 2026 at 4:47 PM UTC
Monitoring
API latencies and error rates have remained stable after a fix in history service and we continue to monitor the situation.
May 5, 2026 at 9:24 AM UTC
Monitoring
A fix has been implemented and we are monitoring the results.
May 5, 2026 at 7:50 AM UTC
Identified
We continue working to mitigate the issue.
May 5, 2026 at 7:39 AM UTC
Identified
We are working to mitigate the issue. Error rates are recovering.
May 5, 2026 at 7:12 AM UTC
Investigating
This is still in investigation
May 5, 2026 at 6:22 AM UTC
Investigating
We are currently investigating the issue.
May 5, 2026 at 5:43 AM UTC
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