INC0153465

Major Impact Monitoring Ongoing March 12, 2026

Incident Lifecycle

Identified Identified Monitoring

Incident Timeline

Monitoring
<b>Current status:</b> We've confirmed that the rollback of the impacting Snowflake Intelligence update has completed, and we'll continue to monitor the environment until we're confident all services are functioning properly.

<b>Customer experience:</b> Customers hosted in the specified regions may have been unable to use Snowflake Intelligence services and features. Additionally, users may have experienced issues with expired sessions attempting to access Snowflake Intelligence. Existing se...
Mar 12, 2026 at 9:50 PM UTC
Identified
<b>Current status:</b> We're continuing to monitor as the rollback of the Snowflake Intelligence update progresses. Affected customers should continue to experience relief as the rollback advances and reaches their environment. We'll provide another update within 4 hours.

<b>Customer experience:</b> Customers hosted in the specified regions may be unable to use Snowflake Intelligence services and features. Additionally, users may experience issues with expired sessions attempting to access S...
Mar 12, 2026 at 8:18 PM UTC
Identified
<b>Current status:</b> We're aware of an issue affecting the Snowflake Data Cloud, and we've identified the source as a recent Snowflake Intelligence update. We're rolling back the change to restore service.  Customers should experience relief as the rollback progresses across the affected infrastructure. We'll provide another update within 2 hours.

<b>Customer experience:</b> Customers hosted in the specified regions may be unable to use Snowflake Intelligence services and features. Additi...
Mar 12, 2026 at 7:42 PM UTC
Was your business affected by this Snowflake outage?
Set up instant alerts for Snowflake — be the first to know about outages via email, Slack, Teams, or Discord.