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Incident: Scheduled Grid Migrations are experiencing extended downtime

Minor Impact Resolved Ongoing May 8, 2026

Incident Lifecycle

Resolved

Incident Timeline

Resolved

This issue is now resolved.Current status and actions being taken: We identified database write throttling as the cause of the stalled grid migrations. We applied a drop rule for jobs that were stuck in a retry loop, which has restored normal migration processing. Scope: A small number of enterprise users undergoing grid migrations experienced extended delays in accessing Slack. Current impact to end users: Affected users may have experienced an inability to access Slac...
May 8, 2026 at 5:44 PM UTC
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