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Incident: Custom status not expiring

Major Impact Investigating Ongoing April 21, 2026

Incident Lifecycle

Investigating

Incident Timeline

Investigating

ResolvedThis issue is now resolved for all users.Current status and recent actions taken: Custom statuses set to expire at a specific time are now clearing as expected. The issue self-resolved when the next scheduled expiration job successfully processed the affected users. Scope: Some external users globally were affected. Users on desktop were impacted; the issue was not reproducible internally or across test workspaces.Previous impact to end users: Some users may ...
Apr 21, 2026 at 3:47 PM UTC
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