US7 site - Degradation
Incident Lifecycle
Incident Timeline
Monitoring
We are continuing to monitor for any further issues.
Mar 19, 2026 at 5:07 AM UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Mar 19, 2026 at 2:46 AM UTC
Investigating
Dear Client,
We are currently experiencing a performance degradation on our US7 site.
To minimize impact, clients are advised to temporarily connect to the designated redundant site US1 for the duration of this issue.
Affected Site: US7
Recommended Redundant Site: US1
Alternative Endpoints:
us1.smpp.api.sinch.com
us1.httpsms.api.sinch.com
us1.httplookup.api.sinch.com
Our teams are actively investigating and working to resolve the issue as quickly as possible. If you have any questions, ...
We are currently experiencing a performance degradation on our US7 site.
To minimize impact, clients are advised to temporarily connect to the designated redundant site US1 for the duration of this issue.
Affected Site: US7
Recommended Redundant Site: US1
Alternative Endpoints:
us1.smpp.api.sinch.com
us1.httpsms.api.sinch.com
us1.httplookup.api.sinch.com
Our teams are actively investigating and working to resolve the issue as quickly as possible. If you have any questions, ...
Mar 18, 2026 at 9:52 PM UTC
Was your business affected by this Sinch outage?
Set up instant alerts for Sinch, be the first to know about outages via email, Slack, Teams, or Discord.