Delays when checking out GitHub repos via SSH
Incident Lifecycle
Incident Timeline
Monitoring
We are not currently seeing timeouts related to slow connections. Our team is continuing to monitor the situation to confirm that service has fully returned to normal.
May 19, 2026 at 3:10 PM UTC
Identified
We identified that the issue is slow communication between our jobs and GitHub. We are currently working with our upstream provider to to resolve this. For impacted jobs, please replace the normal checkout command with the following:
retry --times 5 "timeout 40 bash -lc 'source ~/.toolbox/toolbox; checkout'"
And afterwards, use cd <dir> to change the directory to the cloned repository (replace <dir> with your project).
retry --times 5 "timeout 40 bash -lc 'source ~/.toolbox/toolbox; checkout'"
And afterwards, use cd <dir> to change the directory to the cloned repository (replace <dir> with your project).
May 19, 2026 at 11:18 AM UTC
Investigating
We are continuing to investigate this issue.
May 19, 2026 at 10:38 AM UTC
Investigating
We are currently investigating this issue.
May 19, 2026 at 10:00 AM UTC
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