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[MongoDB] - FR-PAR - DNS resolution failure

Minor Impact Investigating Ongoing March 24, 2026

Incident Lifecycle

Investigating

Incident Timeline

Investigating
We are currently experiencing an issue with DNS resolution for entries related to the Private Network, which is affecting MongoDB SRV record lookups. This is preventing some customers from connecting to their MongoDB instances when using Private Network endpoints. Our engineering teams are actively investigating and working to resolve the issue as quickly as possible. We sincerely apologise for the inconvenience and will share updates as soon as more information becomes available.
Mar 24, 2026 at 1:55 PM UTC
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