Proton VPN issue affecting Windows 7 users
Incident Lifecycle
Incident Timeline
Monitoring
The issue has been identified, and a fix has been implemented. We are monitoring the situation to ensure it is fully resolved.
May 16, 2026 at 10:45 AM UTC
Investigating
We are currently investigating an issue impacting Proton VPN desktop app users only on Windows 7.
If you are affected and unable to establish a connection, setting up a manual WireGuard connection should work instead: https://protonvpn.com/support/wireguard-configurations
If you are affected and unable to establish a connection, setting up a manual WireGuard connection should work instead: https://protonvpn.com/support/wireguard-configurations
May 15, 2026 at 8:47 PM UTC
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