Data Integrity Suite - Agent Connectivity Issue
Incident Lifecycle
Incident Timeline
Monitoring
No further affected Agents have been determined at this time. If you are encountering the issue described in this incident, please run the commands indicated for resolution.
Apr 23, 2026 at 4:25 PM UTC
Investigating
We are investigating a situation where some running Agents are not communicating with the Precisely Cloud.
Affected agents show "Action Required" status in the UI. You may have received an "Agents offline" email for affected agents as well.
If you are impacted, please run the following command to check if Operator is listed under the list of services.
./discli agent status
If this service is missing please run the following command to resume connectivity:
./discli agent applyOperatorVer...
Affected agents show "Action Required" status in the UI. You may have received an "Agents offline" email for affected agents as well.
If you are impacted, please run the following command to check if Operator is listed under the list of services.
./discli agent status
If this service is missing please run the following command to resume connectivity:
./discli agent applyOperatorVer...
Apr 23, 2026 at 2:59 PM UTC
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