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Omni Analytics

DNS Resolution Issues for Some Users caused by their ISP

None Impact Identified Ongoing April 17, 2026

Incident Lifecycle

Investigating Identified Identified

Incident Timeline

Identified
We will leave this incident up for some time to help users understand the source of their access issue.
Apr 17, 2026 at 4:53 PM UTC
Identified
This issue has been diagnosed and is not caused by Omni or the infrastructure we use.
Apr 17, 2026 at 4:51 PM UTC
Investigating
We are aware that some users are experiencing difficulty accessing their Omni instance. Omni and our DNS chain is healthy at this time. This appears to be related to a DNS resolution issue affecting certain ISPs on the user end.

Users who can change their ISP have reported the issue resolved.
Apr 17, 2026 at 4:51 PM UTC
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