AWS Deployment Failures for Cloud Customers

Major Impact Investigating Ongoing April 1, 2026

Incident Lifecycle

Investigating Investigating

Incident Timeline

Investigating
We are aware of an issue affecting Octopus Cloud customers running deployments that interact with AWS, including EKS/Kubernetes targets and AWS health checks. Impacted customers may see authentication errors when running these deployments.

Our team is actively investigating and working to resolve the issue.

Workaround:
If you are affected, adding your AWS region as an environment variable in your script steps may resolve the issue:

export AWS_REGION=[REGION] for Bash
$env:AWS_REGION = "[RE...
Apr 1, 2026 at 8:36 AM UTC
Investigating
We are aware of an issue affecting Octopus Cloud customers running deployments that interact with AWS, including EKS/Kubernetes targets and AWS health checks. Impacted customers may see authentication errors when running these deployments.

Our team is actively investigating and working to resolve the issue.

Workaround:
If you are affected, adding your AWS region as an environment variable in your script steps may resolve the issue:

export AWS_REGION=<REGION> for Bash
$env:AWS_REGION = "<RE...
Apr 1, 2026 at 8:06 AM UTC
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