New Incident Management + Host Exposure Scanning — Shipped April 12

Real-time segmentation delays

Major Impact Monitoring Ongoing March 27, 2026

Incident Lifecycle

Monitoring

Incident Timeline

Monitoring
Starting around 8:15 PM US Eastern 26th March, we began seeing delays in real-time segment processing for a subset of customers. Segments may be out of date by up to 2.5 hours.

Engineering have identified a solution and are working to implement the fix shortly. We will continue to provide updates as real-time segmentation functionality is restored.
Mar 27, 2026 at 4:46 AM UTC
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