Resolved: KeeperPAM Connection Errors in US Data Center
Incident Lifecycle
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the KeeperPAM connection stability. We will update this case with additional details soon.
Mar 23, 2026 at 8:03 PM UTC
Identified
We have identified the cause of the KeeperPAM connection errors which are related to a networking issue within the AWS ECS environment. We are actively troubleshooting with the AWS support team and will update the ticket as soon as there is a status update.
Mar 23, 2026 at 6:47 PM UTC
Investigating
We are investigating errors in establishing KeeperPAM connections in the US Data Center.
Mar 23, 2026 at 5:07 PM UTC
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