[INC-1037] New Delhi, Mumbai Data Center Issue
Incident Lifecycle
Incident Timeline
Monitoring
A fix has been implemented and we are continuing to monitor in order to ensure that service has returned to normal.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
May 14, 2026 at 11:55 PM UTC
Identified
Technical teams are actively implementing a fix. The next status update on this incident will be provided no later than 23:55 UTC. Further updates to follow.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impact...
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impact...
May 14, 2026 at 10:55 PM UTC
Identified
Our engineers are actively working on the fix to resolve the data center issue. The next Status Update on this Incident will be provided no later than 22:55 UTC.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential i...
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential i...
May 14, 2026 at 9:55 PM UTC
Identified
Our engineers are actively working on the fix to resolve the data center issue. The next Status Update on this Incident will be provided no later than 21:55 UTC.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential i...
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential i...
May 14, 2026 at 9:25 PM UTC
Identified
Technical teams are currently investigating the issue and will provide updates as more information becomes available. The next Status Update on this Incident will be provided no later than 21:25 UTC.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruptio...
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruptio...
May 14, 2026 at 8:55 PM UTC
Identified
We have identified the source of the issue in the data center. Technical teams are working on a fix. The next Status Update on this Incident will be provided no later than 20:51 UTC.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update wil...
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update wil...
May 14, 2026 at 8:21 PM UTC
Investigating
Technical teams are investigating a potential issue in the New Delhi (NDL), Mumbai (NAG) Data Center. The next Status Update on this Incident will be provided no later than 20:19 UTC. Further updates to follow.
May 14, 2026 at 7:49 PM UTC
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