Assignment issues in Inbox 2.0
Incident Lifecycle
Incident Timeline
Identified
We are currently investigating an issue where users are unable to assign conversations in Inbox 2.0. Users may experience failures when attempting to assign or reassign conversations within the Inbox 2.0 interface. Workaround: the mobile app is unaffected and users should be able to reassign on mobile. Our engineering team is actively investigating the issue to identify the root cause and path to resolution as soon as possible. We apologize for this inconvenience.
Apr 29, 2026 at 6:58 AM UTC
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