Ingest issues for some customers
Incident Lifecycle
Incident Timeline
Monitoring
We are continuing to work on the systemic solution and monitor. We'll leave the incident open until we're able to confirm the issue won't recur.
Apr 10, 2026 at 3:21 PM UTC
Monitoring
The manual fix has been applied to all environments.
Apr 10, 2026 at 2:32 PM UTC
Monitoring
We've applied the manual fix to nearly all affected datasets (less than 1% remaining). The systemic solution is still in progress.
Apr 10, 2026 at 2:19 PM UTC
Identified
We've identified a manual fix and are deploying that by hand to each affected environment, while also investigating a systemic solution.
Apr 10, 2026 at 1:55 PM UTC
Identified
We have further narrowed down that only teams on Classic environments are currently seeing issues. We are figuring out mitigation mechanisms at the moment.
Apr 10, 2026 at 1:46 PM UTC
Identified
We have confirmed reports of some teams getting issues ingesting their data. We have identified a probable source behind this behavior and are currently trying to correct it.
Apr 10, 2026 at 1:41 PM UTC
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