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Deployment Degradation - Slowness in Prod3

Critical Impact Monitoring Ongoing May 7, 2026

Incident Lifecycle

Investigating Investigating Identified Identified Monitoring Monitoring Monitoring

Incident Timeline

Monitoring
We are continuing to monitor for any further issues.
May 7, 2026 at 12:12 PM UTC
Monitoring
A fix has been implemented and we are monitoring the system.
May 7, 2026 at 12:12 PM UTC
Monitoring
A fix has been implemented and we are monitoring the results.
May 7, 2026 at 12:09 PM UTC
Identified
Executions are running fine now. However, there is still some slowness in the execution graph generation so we might see some delay in the execution updates to show up in UI.

But executions would work without any delay/slowness.
May 7, 2026 at 12:06 PM UTC
Identified
We have identified the root cause as elevated queue depth and throughput saturation on the MongoDB layer, leading to processing latency. A fix is being implemented to optimize handling and restore database stability
May 7, 2026 at 11:20 AM UTC
Investigating
We are continuing to investigate this issue.
May 7, 2026 at 10:19 AM UTC
Investigating
We are currently investigating this issue.
May 7, 2026 at 9:08 AM UTC
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