Elevated error rates on GitLab.com
Incident Lifecycle
Incident Timeline
Monitoring
Error rates have started to lower and return to normal values and we are actively monitoring the issue.
The issue is being tracked in gitlab.com/gitlab-com/gl-infra/production/-/work_items/22103
The issue is being tracked in gitlab.com/gitlab-com/gl-infra/production/-/work_items/22103
May 12, 2026 at 6:38 PM UTC
Monitoring
We are continuing to investigate the issue.
A major Redis Sidekiq cluster outage caused widespread elevated error rates and authentication failures for git, CI runners, and web services. We've performed targeted restarts and forced resets to restore service and are now seeing a drop in error rates. We are monitoring the recovery and health of the cluster.
The issue is being tracked in https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22103
A major Redis Sidekiq cluster outage caused widespread elevated error rates and authentication failures for git, CI runners, and web services. We've performed targeted restarts and forced resets to restore service and are now seeing a drop in error rates. We are monitoring the recovery and health of the cluster.
The issue is being tracked in https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22103
May 12, 2026 at 6:28 PM UTC
Monitoring
We have identified the cause of the elevated error rates and are working to correct the issue.
We will continue to post updates as we have them.
We will continue to post updates as we have them.
May 12, 2026 at 6:25 PM UTC
Monitoring
We're investigating elevated error rates on GitLab.com. Some users may experience intermittent failures or degraded performance while we work to identify the cause.
Users may experience delayed pipelines or pipelines not running.
We'll share another update as soon as we have more information.
Users may experience delayed pipelines or pipelines not running.
We'll share another update as soon as we have more information.
May 12, 2026 at 6:04 PM UTC
Monitoring
We are seeing elevated error rates across GitLab.com and GitLab.com services.
We are investigating the issue and will continue to update as we have more information.
We are investigating the issue and will continue to update as we have more information.
May 12, 2026 at 5:56 PM UTC
Monitoring
We're investigating elevated error rates on GitLab.com. Some users may experience intermittent failures or degraded performance while we work to identify the cause.
We'll share another update as soon as we have more information.
We'll share another update as soon as we have more information.
May 12, 2026 at 5:37 PM UTC
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