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RBI Services Un-available - Sydney Region

Critical Impact Monitoring Ongoing April 28, 2026

Incident Lifecycle

Investigating Monitoring

Incident Timeline

Monitoring
Customer Impact: Some of our RBI customers in Sydney region may have experienced a brief loss of connectivity while traffic automatically failed over to an alternate region.

Description: A fix has been implemented and services have recovered. We have started the process of re-introducing traffic back to Sydney.
Apr 28, 2026 at 1:55 PM UTC
Investigating
Customer Impact: Some of our RBI customers in Sydney region may have experienced a brief loss of connectivity while traffic automatically failed over to an alternate region.

Description: We are currently experiencing un-availability of RBI service in Sydney (ap-southeast-2) region. Our automated load balancing system has re-routed traffic to an alternate region while we investigate the problem.

Next update time: 14:30 UTC
Apr 28, 2026 at 1:44 PM UTC
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