Shop Network
Incident Lifecycle
Incident Timeline
Identified
We have identified an issue with Shop Payment statements and Shop Network-related notifications. The root cause has been addressed, and our team is working to restore full functionality.
May 22, 2026 at 1:18 AM UTC
Identified
We have identified an issue with Shop Payment statements and Shop Network-related notifications. The root cause has been addressed, and our team is working to restore full functionality.
May 22, 2026 at 1:16 AM UTC
Monitoring
We have identified an issue with Shop Payment statements and Shop Network-related notifications. The root cause has been addressed, and our team is working to restore full functionality.
May 22, 2026 at 1:15 AM UTC
Identified
We have identified the issue with our third-party partner and are actively working to implement a solution.
May 22, 2026 at 12:25 AM UTC
Investigating
We are continuing to investigate this issue.
May 21, 2026 at 10:19 PM UTC
Investigating
We’re currently investigating an issue with Corporate Billing that’s affecting Shop Payment statements and Shop Network-related notifications.
May 21, 2026 at 9:20 PM UTC
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