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Fivetran

3rd Party: Qualtrics connection syncs are failing with "HTTP 400 Bad Request" for the "TransactionBatches" endpoint

Minor Impact Monitoring Ongoing May 21, 2026

Incident Lifecycle

Identified Identified Monitoring

Incident Timeline

Monitoring
A fix has been implemented from our end and we are monitoring the results.
May 21, 2026 at 11:42 AM UTC
Identified
Syncs are intermittently failing with a "HTTP 400 Bad Request" error for the "TransactionBatches" endpoint due to an issue on the third-party side. We have reached out to third-party support for more details on these failures.

We are also exploring possible workarounds to mitigate the issue in the meantime.
May 21, 2026 at 7:53 AM UTC
Identified
The issue has been identified and we are working to resolve it.
May 21, 2026 at 6:25 AM UTC
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