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[Itau] Apparent incident with payment processing in Brazil

Minor Impact Investigating Ongoing May 24, 2026

Incident Lifecycle

Investigating Investigating Investigating Investigating

Incident Timeline

Investigating
We have identified some processing issues with Itau in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.
May 24, 2026 at 9:19 PM UTC
Investigating
Processor still continues to work on resolving the issue .
May 24, 2026 at 7:09 PM UTC
Investigating
We are still working on solving the incident. We will keep you posted
May 24, 2026 at 3:36 PM UTC
Investigating
We have identified some processing issues with Banco do Brasil in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.
May 24, 2026 at 12:23 PM UTC
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