Datto SaaS Protection - Backup performance degradation for some SharePoint/Teams services on pod 'use1-saas-p5'
Incident Lifecycle
Incident Timeline
Monitoring
Backups are processing normally and backup success rates continue to improve.
Our R&D team is continuing to monitor.
Our R&D team is continuing to monitor.
Mar 18, 2026 at 2:07 PM UTC
Monitoring
We are seeing continued improvement in backup performance on pod use1-saas-p5.
The R&D team will continue monitoring the environment until full recovery is confirmed.
The R&D team will continue monitoring the environment until full recovery is confirmed.
Mar 18, 2026 at 12:30 PM UTC
Identified
We are currently investigating an issue affecting some customers hosted on pod use1-saas-p5, where backup performance degradation has been observed for certain SharePoint services.
The Kaseya R&D team has identified the root cause and is actively working on a resolution. Further updates will be provided as progress is made.
The Kaseya R&D team has identified the root cause and is actively working on a resolution. Further updates will be provided as progress is made.
Mar 18, 2026 at 10:49 AM UTC
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